Order Status

By E-mail

All orders are provided a tracking number through your email, please be sure to check your email to check status of your order. We do ship out all orders either the same day or the next business day.

support@fatmat.com

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To Check Your Order By Phone:

Simply call our Toll Free number below Monday -Friday 9am - 5pm est

1-877-FAT-5060

Web site Orders

Orders are usually shipped the same day or the next business day depending on what time you placed the order. Check your email for tracking information frequently as we do provide all customers with tracking information by email. However if you did not get your tracking information by email feel free to call us at the above number and we will be happy to supply you with one.

Mail Order Payments

Mail orders take a few extra days to ship if you send a personal check. Money orders and Cashiers checks are instant and as soon as they are received your product will be shipped.

FatMat Sound Control Inc.
20 Park rd.
Painesville OH 44077
United States